CONTACT US
FAQ
01
How do I place an order?

We've tried to make our website both simple and easy to navigate. Select the line that you wish to purchase, add to cart and complete the payment detail. Alternatively if shopping online isn't your thing, then we've added a handy store finder to the site to allow you to navigate your way to the nearest box stockist.
02
Payment and Shipping

All pricing is presented in GBP £ and includes local taxes. Should you be outside the UK, we've added a real time currency converter to give you the amount in your local currency. Shipping rate will be calculated in the check out depending on location.
03
Secure ordering & payment options

Payments are protected through a secure SSL server, encrypting your personal and payment details. We currently accept all major credit and debit cards.
04
Returns & refunds

All box products are covered by a 1 Year Manufacturers warranty. Full details on the warranty can be found in the instruction manual accompanying your purchase. For information on the "Connected Equipment Warranty" provided with our SurgeSmart products, or to make a claim click here.